Shipping policy

 

SALES

PRICES

All prices are in GBP and are as stated on our website. Prices are inclusive of VAT, but exclusive of delivery costs. We reserve the right to alter the prices of our products at any time without prior notice.

AVAILABILITY

Although we endeavour to keep sufficient stocks of our products to meet demand, all of our products are subject to availability. If an item is out of stock, we will let you know within 2 working days of receiving your order. We will advise you as to when we expect the item to be back in stock and will prioritise your order as soon as stocks are replenished.

DELIVERY POSTAGE AND DELIVERY

We will only deliver goods to the address which is linked to your payment method. We are unable to guarantee next day delivery. We do not currently ship out with the UK. Nor are we able to ship to PO boxes. We use Royal Mail as our standard delivery service. Orders will be sent by Royal Mail and will be dispatched within 1- 3 working days, unless otherwise stated.

A signature from a person aged 18 years or over will be required on tracked delivery. Couriers may request ID if they are in any doubt about the age of the person signing for the delivery. If appropriate ID cannot be produced, the courier will be unable to leave the order. At certain times of the year e.g. Christmas and New Year, lead times for orders and despatch times may vary. Any seasonal variations will be highlighted on our website.

RESTRICTIONS

You must be of legal age in your country of residence in order to purchase alcoholic products from our website. By using our website, you confirm that you are at least 18 years of age and of legal drinking age in your country of residence. If you purchase alcoholic products as a gift, the recipient must also be at least 18 years of age and of legal drinking age in their country of residence. We reserve the right to refuse to sell our products and services to customers who do not meet this legal requirement. Our products are intended for domestic and private use only. We accept no liability for any loss of profit or anticipated profit, loss of business, business interruption or loss of business opportunity that you may incur if you use our products for purposes other than domestic and private use.

TRADE

For trade enquiries, please contact us direct on sales@wearefoghouse.com.

DAMAGE AND LOSS

We accept no liability for any losses, costs, damages, charges or expenses caused by any delay in the delivery of goods or for items which may go missing in the post. Please contact the courier or delivery service.